1. Introduction and Acceptance
By accessing City of Dreams Online, you agree to be bound by these Terms and Conditions. This agreement constitutes a legally binding contract between you and the platform regarding your use of our PH online casino services.
We reserve the right to modify these terms at any time. Your continued use of the platform after changes are posted signifies your acceptance of the updated terms.
2. Eligibility Requirements
To participate in any Philippines betting sites activities on our platform, you must meet the following criteria:
- You must be at least 18 years of age or the legal age of majority in your jurisdiction.
- You must reside in a jurisdiction where online gambling is legally permitted.
- You must possess the legal capacity to enter into binding agreements.
3. Account Registration and Security
When joining City of Dreams Online, you must provide accurate and complete information during the registration process. We employ a strict Know Your Customer (KYC) policy.
One Account Policy
Only one account per person, family, household, IP address, or device is permitted. Duplicate accounts will be closed, and any winnings may be voided.
Security Responsibilities
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity performed through your account will be deemed your own.
4. Deposits and Withdrawals
We provide secure payment methods tailored for the Philippines, including local e-wallets and bank transfers. We prioritize fast and secure payouts.
- Limits: Minimum and maximum deposit/withdrawal limits apply as stated in the cashier section.
- Verification: Withdrawal requests are subject to verification procedures to prevent fraud and money laundering.
- Processing: While we strive for instant processing, some methods may take up to 24-48 hours.
5. Bonuses and Promotions
All bonuses at City of Dreams Online are subject to specific wagering or rollover requirements before a withdrawal can be made.
The maximum bet allowed during bonus play is restricted. Any attempt to exploit bonus systems through "bonus abuse" or "hedging" will lead to the forfeiture of the bonus and associated winnings.
6. Gaming Rules and Fair Play
Our platform uses certified Random Number Generators (RNG) to ensure the integrity of online slots Philippines and table games. All game providers are globally recognized and audited for fairness.
In the event of a technical malfunction, all affected plays and payouts will be voided.
7. Prohibited Activities
The following activities are strictly forbidden at City of Dreams Online:
- Collusion with other players or use of external software/bots.
- Exploitation of software errors or technical loopholes.
- Engaging in money laundering or any criminal activity.
- Providing false or misleading identification documents.
8. Responsible Gambling
We advocate for responsible gaming. If you feel that your gambling is becoming a problem, we provide tools for self-exclusion, deposit limits, and cooling-off periods.
Please contact our support team to activate these features or to find links to professional gambling support organizations in the Philippines.
9. Limitation of Liability and Governing Law
City of Dreams Online shall not be liable for any loss or damage arising from your use of the service, including technical issues or service interruptions.
These terms are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved through binding arbitration in accordance with local regulations.
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